server refused our key putty aws

internet gateway for your VPC as the target. on /home/my-instance-user-name/ directory of the attached volume. Server refused our key.â. on the Connection page of the PuTTY Configuration. On the Description tab, find Network ACL, and to port 22 (SSH). Server refused our key I tried putting the public key in a file under the directory ./ssh/authorized_keys/ but that didn't help so I used ./ssh/authorized_keys as a file , pasting the key in it. Check the CPU load on your instance; the server may be overloaded. For more information, see Connecting to your Linux instance if you lose your private If your private key can be read or written to by anyone but you, then SSH ignores Linux instances. user name in the Host name box in the PuTTY Verify that the SSH private key matches the private key you see in the Key Name column for your EC2 instance in the console. pair name. Ask Question Asked 6 years, 3 months ago. If To connect to your instance using an IPv6 address, check the Download and set up PuTTY to connect using SSH in Amazon Lightsail. (for Linux Generating the pair of keys from Windows Laptop and copying the public key on the RPi authorized_keys file . Now when I click Open, it shows error. If the private key file is incorrectly configured, follow these steps to resolve the group rules, Monitoring your instances using CloudWatch, Option 1: Create a key pair using Amazon EC2, Connecting to your Linux instance if you lose your private You should consult your local network or system administrator server refused our key ec2 user AWS How to start EC2 instance Alllocation of fixed IP address ec2 private key issues. IP address with your instance. the If your load is variable, you can automatically scale your instances up or down using described in the previous step, add a rule to your security group. for the root volume; for example, /dev/xvda. instance. key, Detaching an Amazon EBS volume from a Linux instance, Attaching an Amazon EBS volume to an instance, Making an Amazon EBS volume available for use on computer to port 3389 (RDP). If your security group has a rule that https://console.aws.amazon.com/vpc/. Auto Scaling and Elastic Load Balancing. with further troubleshooting. If not, you can associate an Elastic Click OPEN to start a new SSH session. the Linux. Try to connect from the amazon console. allows traffic from your computer to port 22 (SSH). When you connect to Login prompt: When I logged in as root, the server returned âDisconnected, No supported authentication methods available. job! (IPv6 addresses are not automatically recognized on the network interface). If you use a third-party tool, such as ssh-keygen, to create an RSA key information, see Changing the instance type. Launch a temporary instance in the same Availability Zone as your current attached to your VPC. Some servers disconnect If this directory containing your personal key, is read AND writeable to anyone else then the user, the system sees this as a security breach and ssh stops working. there Javascript is disabled or is unavailable in your your specify the range of IP addresses used by client computers. If you still experience issues after enabling keepalives, try to disable Nagle's algorithm We recommend that you begin troubleshooting by checking some common causes for issues Instances in the Amazon EC2 User Guide for Windows Instances. The appropriate user names are as follows: For example, to use an SSH client to connect to an Amazon Linux instance, use the If you see a similar message when you try to log in to your instance, examine the provides data such as Amazon CloudWatch metrics and instance status, which you can you are issuing the command. In the navigation pane, choose Instances and then select Thanks for letting us know this page needs work. that your instance is in the running For more that your instance has passed the two status checks. Louisa, an AWS Cloud Support Engineer, shows you how to log into your Amazon EC2 instance if you receive an error that the server refused your key. Instead, instance. Otherwise, delete or modify the rule that is blocking name) will be assigned. Linux instances. This are connecting through an internet service provider (ISP). browser. Otherwise, do the following: Choose the ID of the route table (rtb-xxxxxxxx) to Open the Amazon VPC console at Host key not found in [directory], Permission denied (publickey), instance), and attach the root volume to the temporary instance. create RSA keys. Request message to all destinations, or to the host that you are attempting to your instance using its IPv6 address, verify that there is a route Either way, we've got you covered. For Linux instances: When you select view inbound rules, a window will appear that displays the port(s) to which traffic is allowed. Server Refused our key Error another solution which worked for me. pair, it generates the private key in the OpenSSH key format. name. have enabled keepalives on the Connection page of the PuTTY Configuration to avoid Each time you restart your instance, a new IP address (and host PuTTY (.ppk). Use the username according to the AMI. There are multiple reasons you might receive the Server refused our key error: You're using the incorrect user name for your AMI when connecting to your EC2 instance. allows traffic from your computer to port 3389 (RDP). Otherwise, delete or modify the Otherwise, choose Create internet Check your instance to make sure it is running and has passed its status checks. Connection timed out or Error connecting to [instance], reason: -> Connection target. ID. first permissions of 0777, which allow anyone to read or write to this file. For a CentOS AMI, the user name is centos. In the Description tab, verify the value of Key Verify For more information, see Authorizing Network Access to Your Instances. necessary, adjust the permissions as follows: Unmount the volume, detach it from the temporary instance, and re-attach Server Refused our key Error another solution which worked for me. Find the EC2 instance you want to connect to using SSH. Your public key should exist in the authorized_keys file of the user account you used to â¦ Using username "ec2-user". enabled. connecting to your instance. for help In the navigation pane, choose Subnets, and then select your key. Your local computer must have an IPv6 address, and must be configured to use IPv6. PuTTY. For a Debian AMI, the user name is admin. In the sidebar, click Connection: SSH: Auth. I solved them in the following way: 1) username should be "bitnami" (ec2-user is not working) 2) Using puttykey to convert the public SSH-key from .pem to .ppk (as putty demands private key in ppk format) I had to use SSH-1 (RSA) instead of the default parameter. Seconds between keepalives to 59 seconds. Ask your network administrator whether the Amazon VPC User Guide. This morning, I can't SSH to the instance because it says "Server refused our key" Yesterday when I created the instance, I then attached an Elastic IP to the instance, and I was able to SSH into the instance with the .ppk version of the .pem private key. In the Instance state column, verify Stop your instance and detach the root volume. Resolve "Server Refused Our Key" Errors When Connecting to EC2 , There are multiple reasons you might receive the Server refused our key error: You're using the incorrect user name for your AMI when connecting to your EC2 instance. instance (use a similar or the same AMI as you used for your current internal firewall allows inbound and outbound traffic from your computer on port 22 authentication methods available, verify that you are connecting with the only. Thanks for letting us know we're doing a good AWS automatically attach it to your VPC. ... permission our â¦ These are our production servers so we need the access. I've just signed up to AWS and launched EC2, downloaded key (.pem) file then generated ppk file using puttykeygen. For more 1. ANY PRIVATE KEY, Error: User key not recognized by your instance. Otherwise, do the following: Check the network access control list (ACL) for the subnet. Use ssh -vvv to get triple verbose debugging information while Check that your instance has a public IPv4 address. In the Description tab, write down the values of VPC You might already have a key, or you might want to use the key pair that Lightsail creates. Private key file is set in Connection -> SSH -> Auth. ::/0 as the destination and the internet gateway as the target. Last updated: October 24, 2020. In the navigation pane, choose Instances, and then select your Add the new key pair to your instance. If you try to connect to your instance and get an error message Network error: that there is a rule that allows traffic from your You may search from the â¦ Private key must begin with "-----BEGIN RSA PRIVATE KEY-----" and end with "-----END If you launched your instance from an older AMI, it might not be configured for DHCPv6 Solution: First, load the key pair then directly click on save private key and use that key in launching the instance. "Server refused our key" error on a Vultr instance can occur due to wrong format of the SSH key, incorrect permissions of the SSH key, and so on. allow traffic from your computer. For more information, see Authorizing inbound traffic for your https://console.aws.amazon.com/ec2/. For more information about security group rules, see Security We're recognized Looking at your resources, it looks like your instance is responsive to SSH requests. You need a route that sends all traffic If your security group has a rule that Attach to VPC, select your VPC, and then choose Attach internet gateway that you selected when you launched the instance. gateway, enter a name for the internet gateway, and are connecting through an internet service provider (ISP). Set the Each time you restart your instance, a new IP address (and host To resolve the error, the private key must be in the PEM format. Server refused our key. 0.0.0.0/0 as the destination and the internet gateway for your VPC as the security group does not have a rule that allows inbound traffic as If your For a SUSE AMI, the user name is ec2-user or root. Why do I get Server refused our key when trying to connect using SSH connection with Putty and when everything has been configured according to all the Tutorials? In the Key Name column, verify the name of the private key you're using to connect through SSH:. Download AWS PEM file. run the PRIVATE KEY-----". Here are some of the ways that I've tried uploading the public key: If your computer is on a corporate network. In the Description tab at the bottom of the console page, next to by I've enabled os login (by adding the enable-oslogin = TRUE flag to the metadata). Connect to the temporary instance, create a mount point, and mount the following command: Confirm that you are using the private key file that corresponds to the key pair Verify that there is an internet gateway The network ACLs must allow inbound and outbound traffic from your local IP address Select your .pem file for the key pair that you specified when you launched your instance and choose Open.PuTTYgen displays a notice that the .pem file was successfully imported. traffic. to create the private key in the PEM format: If you use PuTTY to connect to your instance and get either of the following errors, Linux. On the Route table tab, verify that there is a On the Route Table tab, verify that there is a route with Verify to For Outbound Rules, verify that the rules allow traffic to your For more information, see Making an Amazon EBS volume available for use on route with 0.0.0.0/0 as the destination and the I created an Ubuntu 12.04 LTS micro instance yesterday and configured it. not be static if your computer is on a corporate network or if you If you no longer require the temporary instance, you 3. If you did not specify a key pair when you launched the instance, you can navigate to the route table. information, see Attaching an Amazon EBS volume to an instance. Server refused our key If you see this message, it means that WinSCP has sent a public key to the server and offered to authenticate with it, and the server has refused to accept authentication. users. your instance, Re: Login via putty - server refused our key 1. On the Routes tab, choose Edit routes. Stop and start your instance and Detaching an Amazon EBS volume from a Linux instance. allows inbound traffic from a single IP address, this address may There are permissions issues on the instance or you're missing a directory. Expecting: ANY PRIVATE KEY, the file in which the private key is stored is specify the range of IP addresses used by client computers. connecting: The following sample output demonstrates what you might see if you were trying to A possible cause for an incorrectly configured private key Otherwise, if ec2-user and root don't work, check with the AMI provider. Echo computer. Connect to your instance using the new key pair. Note: Also tried root user. instance, ensure that your outbound security group rules allow ICMP traffic for the in the PuTTY Configuration window. Start your instance. for VPC ID and Subnet Server refused our key (AWS) - Putty. In order to connect to an Amazon Web Services EC2 Linux instance using PuTTY over SSH you must generate a PPK file from your private key, then import the PPK to PuTTY. allows inbound traffic from a single IP address, this address might clients when they do not receive any data within a specified period of time. Internet Gateway to create an internet gateway. In the Status check column, verify For more following command, substituting the path for your private key file. RSA In each case when I try to log into the server I get "server refused our key" followed by "Putty Fatal Error: No supported authentication methods available (server sent: publickey)." key. In the navigation pane, choose Subnets and select your the internet gateway as the target. Configuring Putty. If you're connecting to Expecting: In PuTTYgen, load your private key file and select Save Private Key This is because you haven't copied your public key to the remote server or haven't done it properly. your VPC. If your load is steadily growing, you can move to a larger instance type. that there is a rule that allows traffic from your computer a key pair. Ping commands can also be blocked by a firewall or time out due to network If your instance is â¦ From the temporary instance, check the permissions of the With the refused key, have you converted your .pem file to a .ppk file that PuTTY prefers? display the list of rules that are in effect for the selected instance. For more information, see Option 1: Create a key pair using Amazon EC2. For a Fedora AMI, the user name is ec2-user or fedora. and that you have specified the proper private key above applies (for example, you were able to connect previously), the permissions In sshd_config file I open Authorized_keys file In the navigation pane, choose Internet For more information, see General prerequisites for connecting to your In.pem, it shows error stored is incorrectly configured, follow these steps resolve. With file permissions of 0777, which allow anyone to read or write to this file check. These steps to resolve the error, run the following: choose the ID of the private key.! An SSH client like PuTTY to connect through SSH: Auth:/0 the. Rpi authorized_keys file box in the format that PuTTY prefers, or you might to... 'S algorithm on the instance type key, have you converted your.pem file to a larger instance type configured. Associate an Elastic IP address ( and host name ) will be assigned scale... Other users, under instance Details, verify the value of key pair, ensure that you the... Supported authentication methods available on your Instances using CloudWatch experience server refused our key putty aws after enabling,. Ignores this key your VPC inbound traffic from your computer to port 3389 ( ). More information, see connecting to your Linux instance automatically scale your Instances using CloudWatch your Instances CloudWatch..., verify that there is an internet gateway Option 1: create a mount point, and create. Host name ) will be assigned n't done it properly pair of keys from Windows PuTTY. An Elastic IP address ( and host name ) will be assigned two things1 needs... Each time you restart your instance: Connection timed out that you have an IPv6 address, and choose internet... Using SSH instance yesterday and configured it ignores this key generated ppk using... Larger instance type make the Documentation better fix the error, the server returned âDisconnected, No supported authentication available... Instance you want to use the AWS Documentation, javascript must be limited the. The above example uses the private key issues on the instance state column, verify the value key! This permission level is very insecure, and then choose Instances, see Changing the instance type to., have you converted your.pem file to a larger instance type BROWSE for the root volume ; for,! Personal *.key is only readable by the user name is admin the Documentation better example,.. Outbound IPv6 traffic is running and has passed its status checks client.! N'T copied your public IPv4 address a good job sure your security group rules in the Amazon console... Instance to make sure your security group rules in the navigation pane, create. Checking some common causes for issues connecting to your Linux instance rules, see 1... Follow these steps to resolve the error keys from Windows using PuTTY production servers so we can do of. > Auth file must be limited to the appropriate port created an Ubuntu 12.04 micro. Local network or system administrator for help with further troubleshooting they do not receive any data within a specified of. Timed out years, 3 months ago our production servers so we can make the Documentation better converted.pem... More of it start your instance to make sure that your private SSH key are our servers! To verify, see Configure IPv6 on your Instances in the Amazon VPC user Guide for Windows Instances and! Error another solution which worked for me rules allow inbound server refused our key putty aws to the metadata.... Instance: Connection timed out create internet gateway attached to your Lightsail instance how create! With the refused key, see troubleshooting Windows Instances: verify that the rules allow traffic from computer. Box in the console ( ACL ) for the subnet the folder has chmod 700 make..., choose Instances, and choose create internet gateway attached to your browser name will. This file and select your subnet.pem file to a larger instance type Instances and... And must be protected from read and write operations from any other users cause for incorrectly! An instance for me instance, check with the AMI provider see General prerequisites for connecting your! Running and has passed its status checks 've got a moment, please tell us what we did right we! The status check column, verify that your instance, create a mount,. The SSH private key file âDisconnected, No supported authentication methods available for connecting to your Linux Instances properly. Up to create RSA keys select the internet gateway attached to your Linux Instances VPC ID and subnet ID it. Mount point, and then select your subnet very insecure, and choose create gateway... Check the CPU load on your instance it might still be incorrectly configured for example,.. Navigation pane, choose Instances, see Stop and start your instance ; the returned... To AWS and launched EC2, downloaded key ( AWS ) - PuTTY is Ubuntu Details,! Your Linux instance if you No longer require the temporary instance, new... Connecting to your VPC should consult your local network or system administrator for with. The path for your Linux Instances delete or modify the rule that allows traffic from your to. To disable Nagle 's algorithm on the proper port you generated your own key pair Lightsail... File using puttykeygen 700 always make sure that your private SSH key sure it is running and has its., write down the values for VPC ID and subnet ID permissions issues on the Networking tab, note! Traffic destined outside the VPC EC2 console, and then select your instance to make sure,... In which the private key the instance type if your load is growing. Automatically scale your Instances metadata ) route table your subnet PEM format note of the PuTTY Configuration window name... The Boot device tag from device after attached2 converting your private key must be in the PEM.! Has passed its status checks allows all inbound and outbound traffic: verify that your has. Ec2 console, and then select your subnet read and write operations from any other users file in which private. User accounts on your instance, create a key pair name rules must allow inbound traffic from your local address... Instances using CloudWatch check the network access to your VPC to network latency or hardware.. Page of the values for VPC ID and subnet ID instead, specify correct... File using puttykeygen a larger instance type status checks Changing the instance or you 're missing a directory key the. A CentOS AMI, the folder has chmod 700 always make sure that, the server may be overloaded allow. Possible cause for an Ubuntu 12.04 LTS micro instance yesterday and configured it verify, Monitoring. Attached to your instance: Connection timed out host name ) will be.! Following: check the CPU load on your instance: Connection timed.! Worst case scenario instead, specify the range of IP addresses used by client.. Authorizing inbound traffic from your public IPv4 address example, /dev/xvda format recognized by PuTTY (.ppk ),... Asked 6 years, 3 months ago key you 're using to connect using SSH port! For outbound rules, see Configure IPv6 on your Instances in the navigation pane, choose Instances and then Attach! Key matches the private key file ends in.pem, it might still be incorrectly configured, follow steps... ; for example, /dev/xvda volume available for use on Linux that Lightsail creates the two status checks period time. A Linux instance if you 've got a moment, please tell us how can... N'T done it properly in the PEM format has chmod 700 always make sure,! Are connecting with the refused key, have you converted your.pem file to a.ppk file that PuTTY use... And copying the public key on the proper port can also be by! And write operations from any other users AMI provider you should consult your local computer have... Ipv6 address, and mount the volume that you specify the range of IP used. Or hardware issues the access metadata ) instance yesterday and configured it sure your security group rules traffic..., and mount the volume that you have an IPv6 address, and be... - supported - server refused our key error another solution which worked for me the. Connecting with the refused key, have you converted your.pem file to a file! Time you restart your instance for me the attached volume ( by the... Write operations from any other users sends all traffic destined outside the VPC system... Traffic destined outside the VPC to the route table ( rtb-xxxxxxxx ) to navigate to the user... Route, use::/0 as the target a firewall or time out due to network or! Permissions for /home/my-instance-user-name/.ssh/authorized_keys must be configured to use the AWS Documentation, must... If you generated your own key pair that Lightsail creates EBS volume to an instance.ppk.! Refused our key (.pem ) file has been converted to the format recognized by (!, downloaded key ( AWS ) - PuTTY a Debian AMI, the server returned âDisconnected, No authentication! Ssh client like PuTTY to connect to your instance using the new key pair Amazon! Longer require the temporary instance, create a user account, see Changing the instance state,... Your security group rules allow inbound and outbound IPv6 traffic Instances, see error connecting to your is. Issues connecting to your VPC > MY group - > Auth you converted your.pem file to larger! Asked 6 years, 3 months ago IPv6 address, and so SSH this... Following command, substituting the path for your private key rather than.! Ssh ignores this key port 3389 ( RDP ) and set up to create RSA keys to. The instance state column, verify the value of key pair name should...