I will buy from Crandall again! No hitches and the chair looks and feels like brand new. I was really floored by how beautiful the choices are -- and while I admit that I'd looked at other official remanufacturers, including ones with only sad choices for fabric, none would even consider shipping to me. The newly redesigned Think has fewer parts for easy recycling and even quicker disassembly. It's the most comfortable chair I've ever sat on in my entire life and incredibly easy to assemble. So I'm glad about that. Slight discomforts and minor backpains that I had put up with throughout COVID-19 working more at my personal desk I had just chalked up to sitting still too often but I have not experienced any discomfort in this chair since getting it despite long work days. The online ordering process was easy. Feels great! The customer service reps were friendly and helpful. Perfect fit and works as good as original. I didn't need to do that for either chair. The shipping packaging was first class.I added the optional extra seat padding, upgraded fabric, beefier hydraulic cylinder and carpet wheels at low additional cost. Can I just grab a generic taller gas cylinder off Amazon? Purchased a steelcase leap v2 from them online. My experience was phenomenal and Crandall Office furniture, Inc. has a customer for life. Love the new website and color scheme. on the frame and base, but that is to be expected and was clearly stated on their website and by David. Forget about Craigslist junk, go straight to them. Even the ridiculous ones. Needed help and spoke directly to David, David provided help and directed me to the correct videos online to resolve my issue. (verified owner) – April 3, 2020. 3.8 out of 5 stars 7. Cancel reply. Overall a great experience. Steelcase Think Chair, Licorice 3D Knit Back with Black Fabric Seat. Luckily, I happened to find Crandall Office Furniture while looking for replacement wheels for my SteelCase Leap Plus office chair. Everything works well. Steelcase Leap V2 purchased from Crandall Office Furniture was a great purchase which was the best price I could find from a reputable vendor. Height adjustment on your chair not working? The wheels they come with are smooth and although assembly was a challenge as I'm not the strongest girl, the instructions were simple enough minus the thing about adjusting the hydraulics. Excellent re-manufacturing job, the chair actually looks like brand new, quick shipment, excellent shipping packaging, fair price, and the fact it comes with brand new seating cushion with extra 3/4" thickness is a great plus. I did much research and decided to try a Steelcase Leap V1 chair. They promptly help with returns and issues. Free shipping . Came on time and in excellent condition. I would highly recommend them. Ordered 2 Steelcase Leap v2 chairs. This will now be my go-to for chairs. With the home office getting a lot more use, my prior seating arrangement (an old fixed desk chair) was sub-par for everyday use. Great chair -- great experience. FAQ. Herman Miller® Equa Gas Cylinder Fits all Equa chairs manufactured after 1993 Overall Length / Maximum Extensions 15.6" Overall Length / Minimum Extension 10.6" Amount of adjustment 5" Equa 1: $49.95 ea: Qty: Equa 2 : $49.95 ea: Qty: Herman Miller® Aeron Gas Cylinders Our cylinders … Friendly service, quick shipping and products in excellent condition. Further, Crandall told me nothing at any point about how to send the defective chair back (in fact, they didn't even tell me to send it back), they told me nothing about how to take it apart, nor what tools I would need. Easy to install thanks to the YouTube instructional video provided by Crandall. The only way I can tell it is refurbished is by looking closely for scuffs on the wheel base.My husband has a new Steelcase Series 1, which is a nice chair that retails for about half the price of a brand new Amia. They restore used office chairs and throw in a 30 day money-back guarantee, 12 year warranty (on Steelcase), and customizable fabric.They were very responsive whenever I reached out! If I ever need another office chair Crandall will be my first choice. But over time, I've come to yes.. Amazing! I am very happy with the purchase and highly recommend this company. The instructions referenced turning the “set screw” but the cylinder that was provided with my chair didn’t have a set screw. There were instructions provided for assembly. Turn around time was short, and packaged with care. I wanted a nice chair that I could sit in comfortably all day, but not to pay upwards of $1000. The customer service is fantastic and the product is a great value. Compare. Bought a remanufactured Steelcase Leap V2 from them and have been very happy. I used the website chat function and thought some one in Burma would respond. I have used them for years and have found consistently excellent product and excellence in customer service. The Crandall Office Furniture Gas Cylinder Bearing Kit provides the necessary separation and reduced friction spacer for all of our gas cylinders. Just honest workmanship and great customer service. I've had a ton of great new chairs from Humanscale, Miller, and others, but nothing beats this remanufactured Leap v.2 from Crandall, and I still can't imagine how he got it here so fast. Steelcase Leap V2 Lumbar Assembly. Add To Cart. Chair was packed extremely carefully, and came with clear and simple instructions for assembly. Although I don't know yet if the chair will suit my back, I wouldn't hesitate for a moment to recommend these good American company to anyone in the market for a new chair. Ordered Oct 20 2020, shipped Oct 21 2020 and received late Oct 23, 2020. I love it. FREE Shipping by Amazon. The ordering process was really pleasant and it took 1 week to receive my chair. I had a small issue with my order and they fixed it with no questions asked. It is obviously refurbished (some markings/scuffs on the plastic parts), but that was expected. The chair I ordered (for a portion of the price of a new one!) The product was delivered right on time. Absolutely stellar experience buying a single office chair (Leap 2). After purchasing a Steelcase Leap V. 2 chair from another company I came across several reviews of the Crandall Office Furniture. Think: 465: S4482-SCT: S4483-SCT: N/A: Amia: 482: N/A: N/A: S6195-SCL: Jersey: 456: N/A: N/A: S6195-SCL * Not compatible with chair models utilizing bases with built-in caster stems. I sat in this same chair for 13 years at a major company and it is very sturdy for us bigger guys. Recycle + Reuse program I bought a re-manufactured Steelcase Leap v2 from Crandall. https://www.crandalloffice.com/.../steelcase-465-v1-think-gas-cylinder OH and also, they are a certified party for SteelCase chairs, so you can purchase with confidence with them. I have this chair in my office and decided to purchase one for home, but was looking for ways to save and buy used. Indoor Furnishing Steelcase 465 Think Manual (19 pages) Indoor Furnishing Steelcase Migration desk User Manual (35 pages) Indoor Furnishing Steelcase 468 Manual (15 pages) Summary of Contents for Steelcase Leap 462. They are extremely comfortable and the refurbishing quality is top notch. Great service! I want to say how impressed I am with my Steelcase Think Chair. Amazingly fast shipping and excellent customer service! Just a quick note regarding my order. Steelcase leap v2 looks brand new. 60% off of new price for a truly remanufactured chair: new wheels, new fabric, new armrests and a new gas cylinder. Very easy to assemble. With Crandall you'll get good value and excellent customer service. **only for Leap chairs manufactured between 2/2000 and 1/8/09. AU $1,220.86 previous price AU $1,220.86 + AU $590.53 shipping. I'd highly recommend buying your next chair from Crandall. It is indistinguishable from a new item. OFFICE CHAIR REPAIRS SYDNEY | CENTRAL COAST | NEWCASTLE WOLLONGONG | NOWRA | CANBERRA. When I got it, I couldn't believe that it was a remanufactured chair, it's practically brand new. I’m always hesitant to order a chair I’ve not sat in so I wanted to get the Think Chair because I’ve sat in one many times at my company’s headquarters. You cannot beat the comfort and adjustability of a Steel Case Leap V2. When I retired, I really missed the comfort. I found Crandall Office Furniture on the internet and decided, after viewing their 11-point reconditioning video, to take a chance on a sight unseen chair. I love it. If you want to deal with people who stand by their claims and customer service and quality, Crandall Office Furniture is the absolute BEST!! I was a little nervous to buy after the public dispute with a competitor but I'm glad I trusted my gut. Would definitely recommend and buy again! I purchased a pair of Flipper Arm Pads for my Haworth Improv chair to replace the original pads. I scoured over it like I was looking at an antique piece of glass, finding a bit of visible wear in only two places. Crandall are the real deal. I had originally ordered a Leap from Crandall which was excellent quality but just didn't work for me. My Steelcase Leap v2 looks brand new. The chair even arrived more quickly than expected. Genius Ecommerce by 1Digital. However the instructions were inadequate and took some effort and self research to finally replace the broken part. Free USA Shipping on Orders Over $100 ; Free USA Shipping on Orders Over $100; Search for: Cart / $ 0.00. Thanks guys! Great, great customer service. They shipped out on the estimated date and arrived quickly. My family was in the furniture business, so I am picky about whom I buy from and the service. I feel like I got lucky when I found Crandall. Will be definitely returning for another one. Steelcase V2 Chair arrived in perfect condition, looks new. They gave him 2 Steelcase Leap V2s and he gave one to me for helping him bring them home. OUTSTANDING! Likewise, the youtube video showing how to replace the cylinder was exceptional. I'm so glad I did, the chair is really really comfortable and the service has been awesome! Received the HM Aeron chair in mint condition. Met all my expectations and more. Bought a reman Leap 2 and it was pretty perfect. Using it for two weeks now and am very happy with my purchase. I will probably shop here again. I ordered a Leap V2 and am impressed by the chair and the complete experience from order to delivery. I needed an ergonomic desk chair, but didn't want to spend a thousand dollars. Quick shipping and excellent customer care. Since I have a Leap v2 at work, I wanted to find one that was resonable and like new. Add To Cart. I have an older Steelcase chair and the arm pads were really worn and needed replaced. Picture Information. Plus I have been using Steelcase chair at work and love it. The chair arrived and I wished I bought this chair 6 months ago. When was the last time a vendor did that? No products in the cart. I emailed and called to ask questions. The chair arrived just a few days later in perfect condition, and assembly was simple thanks to the instructions that came in the box. Save my name, email, and website in this browser for the next time I comment. My chair is fantastic, fast shipping, terrific eco-friendly packaging, easy assembly and it fits my space perfectly. Affordable remanufactured high-end chairs and good customer service, fast shipping. I purchased a Steelcase Leap V2 from Crandall and it got delivered early and the chair works perfectly. Steelcase Leap Chair 462 Replacement Gas Lift manufactured between 2/2000 to 1/8/09 . Copyright 2021 Office Replacement Parts Co. Store. It's all good.I purchases a refurbished Leap v2 with all the extra options that Crandall offered and I must say that it exceeded my expectations; from packaging, instructions to how it looks - line new! It arrived quickly and you can barely tell it's refurbished at all! My leap v1 remanufactured chair arrived with a large tear in the box and some components were missing so I messaged them and within 2 days I already had all the missing components mailed to my doorstep. I recently ordered a refurbished Steelcase from the website after learning about Crandall online. I got a Leap V2 chair and everything turned out great. (And before you other WFH-ers ask: yes, the fabric feels fine with no pants on. Very happy with my remanufactured SteelCase Leap chair. very happy with my chair. My order shipped extremely quickly and arrived in a single day after shipping. Find many great new & used options and get the best deals for Steelcase Think Chair 465 at the best online prices at eBay! I got a steelcase think and it's great. Was recommended by a family member when I started looking at Herman Miller and Steelcase chairs to purchase for my home office. LOL) Painless to assemble with NO tools, too. Communication with David was excellent. I had an Aeron chair at work for over 25 years. Reached out through the chat on the website and the owner contacted me directly. These springs for Steelcase Leap Chairs are manufactured new for Steelcase Leap Chairs 462. Very happy with our Steelcase Amia chair. I picked a chair, and ordered it. I was impressed with the quality and warranty of the chairs being reviewed and decided to purchase a Steelcase Leap V. 2. I saved about a third off of new retail value of a Steelcase chair by buying a remanufactured chair from Crandall. $195.00. Ordered a refurbished SteelCase Leap v2, with extra padding on the seat and hard floor casters. Extra Heavy Duty Chair Cylinder- Obviously the most important item in the replacement kit. I bought some padded covers from Amazon to see if that helps. All of my questions were answered and I clicked on order right away.It was shipped fast and the chair itself is amazing. 1.800.516.3454. customercare@steelcase.com Highly recommend. The fact that this has a 12 year warranty is also a plus, now I don't need to worry if something happens to my chair :) I actually recommended them to a coworker because he was sitting in a wooden chair at home. They are also helping local hospitals due to Covid-19 by re-directing some of their workforce to make masks. There's no mystery about where your chair is coming from. My questions were answered before I placed the order. I used their messenger service since it was before opening hours and got a response immediately! The pipe wrench is mandatory. . Reviews on these other companies stated that while the seller said chairs were gently used, refurbished, or open box, they were in terrible shape or used shoddy replacement parts.I chatted with David a few times and decided to order a chair. Price was good and shipping was fast and easy. They have even been tested to … Our fully adjustable electric sit-to-stand desk with 250lb weight capacity. Installation was really very easy and the video was good, but I would have appreciated an exploded diagram showing the installation order of the various washers, retainers, bumper, bearing, etc. Was a joy doing business with this company. No products in the cart. I recommend calling them direct when you are ready to purchase. Replacement gas cylinder for Steelcase Think chairs. 465 Steelcase Think Chair - $50 (Raleigh) < image 1 of 8 > condition: like new make / manufacturer: Steelcase model name / number: Think. Great chair! Someone from Crandall responded immediately each time, once via phone and once via the chat feature. Totally impressed by these guys. Exceptional experience, beyond expectations. They did an excellent job on the remanufacturing and the chair looks, feels and functions like new. Francisco O. Communication was excellent with prompt responses and attention to detail. You may install this gas cartridge replacement for your Think chair within minutes. The new one was good, and I sent the old one back in the same box using the prepaid UPS shipping label they sent me. I kind of expected that the company would have some type of air compressor or another cleaning method to get rid of dust during the remanufacturing process. No scuffs, scratches or other wear. Even though they were busy helping local hospitals during the COVID crisis, responses have been very fast and I received the chair earlier than expected. David was responsive to my emails, replied promptly, helped me figure out how to reinstall the cushions and were just all around helpful. very satisfied and will return to the Crandall Office Furniture site when I need another. Steelcase Think Chair Replacement Gas Cylinders 465. Thank you! Got a Leap2 and it looks brand new. Highly recommend. Also, I was impressed with the very fast shipping! They did a great job with the re-manufacturing process and I will definitely be buying from them again if offered by Crandall. Recommended! Steve and David are both great to work with. I had the new chair less than a week later and it's great, fantastic savings over buying new and, as I've now experienced firsthand, with a warranty that is truly the real deal. forms: { The center cylinder of my chair was much lower than I expected and actually tore up some carpet. Included assembly instructions were helpful as well. I am greatly enjoying my new chair. This leap chair v1 was instantly what I craved. I purchased a replacement from Crandall. Then I came across Crandall Office Furniture. I will definitely be a returning customer. } It's a very comfortable highly adjustable chair at a great price. Click Here For Help Identifying Your Chair. The chair I ordered is in excellent condition - on time excellent service. Shipping and tracking info was detailed and accurate. The chair, a Steelcase Think ,arrived as promised, was in splendid condition and is comfortably supporting me as I write this. A phone call to David Crandall resolved the issue so I could finish the assembly. I definitely recommend them to others as far as price, quality of product, and customer service. I still received my chair in less than a week!! Crandall was very helpful in returning and exchanging a chair that didn't work for me. Replace your gas cylinder yourself! I ordered the Remanufactured Steelcase 462 Leap V2 Office Chair, and I am very happy with the purchase after a week with the chair. Go watch the video on refurbishing Steelcase chairs. Enter Crandall. Compare. Came quickly, easy to assemble, looks great. For the money spent, not sure I would go down the same path again. Great price for a remanufactured Steelcase V1 highback! Compare. When I reported this, they suggested what the likely issue was (needed to adjust a set screw in the chair) along with a how-to video. Matthew H. I like to sometimes cross my legs when sitting, so the Herman Miller Aeron was not going to work for me.I am beyond satisfied with these chairs. The red color on it looks great! Wow, what a night and day difference! To say this vinyl has a Steelcase chair at Crandall office has been nothing short excellent... Is that the metal base of the order and was missing footer browser for the long hours in of! Extremely comfortable and adjustable to fit my 6 ' 7 '' frame and responsive customer service is,. Awesome work they 're based in Michigan customers are taken care of like a new office chair min. Is taller than the price was reasonable, and add-on options were great date- pretty impressive considering were... Assembly, but it 's a nice surprise open box item ) on the website easy. They seem very happy with my order from Crandall office Furniture beat steelcase 465 think chair replacement gas cylinder competitors out there that pride. 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